At The Airport

Frequently Asked Questions

1. Is there a luggage storage facility at Dublin Airport?

 A left luggage facility is available in the Car Park Atrium, directly across the road from the Terminal, for short and long term storage of luggage. The facility is open from 06.00 to 23.00 daily and rates vary depending on the size of baggage.

 A car key holding facility exists for passengers, at a charge, with Greencaps, in the Car Park Atrium. The keys must be collected by the person nominated to do so. This person must have photographic identification when collecting the keys. Those leaving keys must also provide a reference of where their car is parked.

For further details phone the Greencaps on (01) 814 4633.

2. Who do I contact regarding lost property at Dublin Airport?

Most items left behind by their owners at Dublin Airport are turned in to the Airport Police Service (APS).  The APS endeavors to match items that have been turned in with items reported lost by their owners.
The best way to report a lost item is to click here and complete the relevant information about the property you have lost.  Alternatively, you can call the Public Office at +353 (0)1 814 5491 daily from 7:30 to 22:30.  The Public Office is located in the Police Station, Arrivals level.
There is a €6 handling charge payable for each lost item returned to its owner.   An item may be posted to its owner for an additional cost.

Enquires regarding property lost on an aircraft should be referred to the relevant airline or handling agent.

3. What items are prohibited from hand luggage?

The list below details items that must not be packed in your carry-on luggage. They must be placed in your check-in baggage.  If these items are discovered in your carry-on luggage you will be requested to surrender the items for disposal.

  • Scissors (except where both blades are round-ended or less than three centimetres)
  • Razor blades (razors that have the blade set into a plastic moulding are allowed, but razors that can be opened and the razor blade removed are prohibited)
  • Knives with blades of any length
  • Household cutlery (spoons are permitted)
  • Hypodermic needles (unless required for medical reasons, in which case proof is required)
  • Tools (including multi-tools and penknives)
  • Catapults
  • Corkscrews
  • Walking/hiking poles
  • Toy/replica guns (metal or plastic)
  • Sporting bats
  • Tennis rackets
  • Darts
  • Billiard, snooker or pool cues

Forr safety reasons, there are a number of items that cannot be taken on any aircraft, so please do not pack them in any luggage (carry-on or check-in):

  • Flammable liquids and solids
  • Oxidisers, such as bleaching powders
  • Organic peroxides
  • Tear gas devices or any gas cylinders
  • Infectious substances, such as live virus materials
  • Wet-cell car batteries
  • Magnetrons
  • Instruments containing mercury
  • Instruments containing magnets
  • Fireworks
  • Non-safety matches
  • Fire lighters, lighter fuel, paints, thinners
  • Poisons, arsenic, cyanide, weedkiller
  • Radioactive materials, acids, corrosives, alkalis, caustic soda.
  • Creosote, quicklime, oiled paper
  • Vehicle fuel system components that have contained fuel

 4. What time should I be at the airport to check in for my flight?

Please check your ticket or contact your airline for advice on check-in times, but as a general guide:

Long-haul flights - check-in opens three hours prior to departure.
European flights - check-in opens two hours before departure.
UK and Ireland flights - check-in opens one hour prior to departure.

5. Where can I fly to directly from Dublin Airport?

Check out our destination map

6. What is the address for Dublin Airport?

Dublin Airport, Co. Dublin, Ireland

7. How many passengers travel through Dublin Airport?

 Over 21 million passengers will traveled through Dublin Airport in 2006.