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More Frequently Asked Questions

Does Dublin airport close?

Dublin Airport remains open 24 hours a day, 364 days a year, we are closed on Christmas day.

How far is Dublin Airport from the city centre?

Dublin airport is approximately 14km from the city centre, in normal traffic it’s about a 20 minute drive.

What public transport options are available from Dublin Airport?

There are a number of bus options from Dublin Airport, for further information click here. Taxi ranks are located at both terminals.

Is there a train station in Dublin Airport?

No, but there are bus links from Dublin Airport to the mainline rail connections available at Connolly Station and Heuston Station in Dublin's city centre.

Is there a left luggage facility?

Yes, it is operated by Greencaps and located on the ground floor of the multi-storey car park opposite Terminal 1, for more information click here.

Is there a currency exchange at Dublin Airport?

Yes, for information on location and times in Terminal 1 click here and for Terminal 2 click here.

I’ve lost an item at Dublin Airport, how can I check if it’s been handed in?

If an item has been lost on-board an aircraft, you must contact the airline directly. If an item has been lost within the airport it may be handed into the Airport Police public office on the arrival level of Terminal 1, please click here for further information.

How can I arrange wheelchair assistance?

People with reduced mobility should contact and notify their airline, travel agent or tour operator with details of their assistance requirements at least 48 hours in advance of the departure of their flight. For further information please see the PRM Assistance Leaflet

How much hand luggage and checked luggage can I take on my flight?

We would advise that passengers check with their individual airline before departure, as the rules vary between airlines.

What travel documentation do I need to travel?

This depends on the airline you are travelling with and also the destination, we advise that passengers check with their individual airline.

Can I smoke past the security point in Dublin Airport?

There is one designated smoking area at The Garden Terrace bar in Terminal 1 at Dublin Airport.

I want to bring my pet on a flight, is this possible?

It very much depends on the airline and which country you are travelling to/from. For further information contact your airline and Department of Agriculture, Food and Marine

How can I get from Terminal 1 to Terminal 2, are they linked?

Yes they are. There is a link bridge from the departures level in T1 (beside the security screening point) to the arrivals level in T2. There is also a link corridor once you have gone airside (past security screening).

Where are the lounges located?

The lounges are located in Terminal 1immediately after security, and in Terminal 2, adjacent to the 400 gates. For more information click here.

Are there post facilities in Dublin Airport?

Greencaps, located on the ground floor of the Multi-Storey Car Park opposite Terminal 1, sell stamps and offer a postal service.

Are there printing facilities at the Airport?

Yes, there are internet kiosk and printing facilities available in Terminal 1 and Terminal 2

Is there Wi-Fi at Dublin Airport?

Yes, it’s free and unlimited, provided by Eircom.

Where I can drop someone off/collect someone at Dublin Airport?

There are set-down areas at both terminals for drop off, if you wish to collect someone, please use the short-term car park opposite the terminal.

Are there information desks at the airport?

In Terminal 1, the information desk is located on the arrivals level, in Terminal 2 it is also located on the arrivals level, opposite the Oak Bar.

How can I find out information on a flight?

Flight information boards at the airport, at our information desks, by phone 00353 1 8141111 and on our website

I have gone past the security area and need to find out some information, is this possible?

Yes, there are courtesy telephones located throughout the terminal building which go directly to the information centre.

Is there a paging facility at the airport?

We do not operate a public paging facility at Dublin Airport.

Can I have my luggage wrapped?

Yes, are based on the Departures level Terminal 1 opposite check-in area 8. Opening hours are 05.00 – 17.00 daily.

How do I find out which terminal my flight is departing from/arriving into?

The airline will generally advise this, we also provide the information on our website

How long before my flight departs should I be at the airport?

We would advise that you check with your airline as this can vary depending on airline and destination, daa advise that passengers arrive no less than 90 minutes before departure.

I’m at the airport and need to contact my airline about a lost bag, how can I do this?

There are baggage enquiry phones located on the arrivals level of both terminals.

I want to leave an item for collection at the airport, is this possible?

Yes, items can be left with Greencaps

Is there assistance available for families or groups travelling with a lot of luggage?

Concierge provide various types of assistance at the airport, please click here for further information.

Can I go through the security area if I’m not travelling?

No, the only people permitted through the security screening area are those with a valid boarding card intending to travel.

Where is the Tax Back desk at the airport?

Tax Back is located in the shopping area of Terminal 2. There are forms and post boxes available at the 300 gates area.

Can I bring my dog to the airport?

The only dogs that are permitted in the terminal buildings are guide dogs and assistance dogs.

Can I pay for the M50 Toll in Dublin Airport?

The toll fee can be paid in Spar, Wrights Food Fare and Greencaps.

Is there a viewing area to see planes?

There is no specific area to view aircraft; however, the Alcock & Brown bar on the mezzanine level of Terminal 1 offers views onto the airfield.

Are there shower facilities available?

Showering facilities are available in the T2 Executive Lounge.

Are there hotels at Dublin Airport?

Yes, there are two hotels on campus, the Radisson and the Clarion. There are also hotels in close proximity to Dublin Airport with shuttle bus services available.

Can I take baby milk though security?

Yes, you can take baby milk through in the quantities needed for your trip.

Can I take liquid medication/needles/syringes through security?

Yes, we would request that the medication be accompanied by a doctor’s letter.

Is there a church at the airport?

Yes, located beside the coach park opposite the Terminal 1 multi-storey car park, for mass times and contact information click here

Is there a prayer room at the airport?

Yes, there’s a multi-faith prayer room on the Departures level in Terminal 2, for more information click here

Is there a luggage storage facility at Dublin Airport?

A left luggage facility is available in the Car Park Atrium, directly across the road from the Terminal, for short and long term storage of luggage. The facility is open from 06.00 to 23.00 daily and rates vary depending on the size of baggage.

A car key holding facility exists for passengers, at a charge of €3.75, with Greencaps, in the Short Term Car Park Atrium. The keys must be collected by the person nominated to do so. This person must have photographic identification when collecting the keys. Those leaving keys must also provide a reference of where their car is parked.

For further details phone the Greencaps on (01) 814 4633.

Who do I contact regarding lost property at Dublin Airport?

Items left behind by their owners at Dublin Airport may be turned in to the Airport Police station . Airport Police endeavor to match items that have been turned in with items reported lost by their owners.

Click here for more information and contact details.

What items are prohibited from hand luggage?

Click here for a full list of items that are prohibited in Hand Luggage and Checked Luggage.

What time should I be at the airport to check in for my flight?

Please check your ticket or contact your airline for advice on check-in times, but as a general guide:

Long-haul flights - check-in opens three hours prior to departure.
European flights - check-in opens two hours before departure.
UK and Ireland flights – passengers should allow 90mins prior to departure.

Where can I fly to directly from Dublin Airport?

Click here to view our destination map detailing all routes served by Dublin Airport.

What is the address for Dublin Airport?

Dublin Airport, Co. Dublin, Ireland 

How many passengers travel through Dublin Airport?

Dublin Airport facilitates an average of 56,000 passengers per day.

Are there drinking water fountains at Dublin Airport?

Drinking water fountains are available in Terminal 1 on the Departures and Arrivals level, in the baggage reclaim area and at Gates 100, 200 and 300. Fountains are available in Terminal 2 in the following areas,: check-in, baggage reclaim, shopping/restaurants and at the entrance to Gates 400.

If we haven’t been able to assist you with your query on our FAQ list, please contact us (00353) 1 8141111

All of our contact details are available here

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