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Passengers arriving by taxi will be set down on the Departures roadway directly outside the terminal building.
Taxis are available from the forecourt on the Arrivals level road. A taxi dispatcher is available at the taxi rank if you require any further information or assistance.
A taxi receipt printed by the printer attached to the meter (not handwritten) must be given to all customers. This should include details of the vehicle licence number, the distance of the journey undertaken, the amount paid, the date and duration of journey.
All licensed taxis are obliged to display passenger information including rights and responsibilities and fare information, which will be supplied by the Commission for Taxi Regulation, in the front and back of the vehicle.
In the event of a dispute about a fare, driver conduct, condition or cleanliness of a vehicle, a customer should pay the fare displayed on the meter including extras, ensure they get a printed receipt and proceed to make a formal complaint which will be investigated by the Commission for Taxi Regulation as appropriate.
If you wish to make a formal complaint, please request a complaint form by ringing the National SPSV Consumer Information line on 890 60 60 90 For more information please consult www.taxiregulator.ie
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