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About Us

Welcome to Dublin Airport Customer Enquires

Customer service

At Dublin Airport we are committed to providing the best possible services and facilities for visitors to the airport, both to passengers and those accompanying or meeting them. This commitment is offered in partnership with a number of other service providers including the airlines, handling agents, concessionaires and other government agencies.

As part of our effort to provide a safe, clean and welcoming airport environment, we are always looking to improve our services. We continuously monitor customer feedback and satisfaction through both extensive market research and direct customer feedback tools. We make sure to review this on an ongoing basis so that we can deliver facilities and services that exceed  our customers’ needs. We’d like to thank our customers for their valuable feedback.

Customer assistance

Customer Service team members are available at locations throughout the airport concourse to assist visitors with any requirements they may have. Our customer Information Desks are located on the Arrivals levels of Terminal 1 & Terminal 2, where our team will be happy to assist you with any queries.

About Dublin Airport