Passengers arriving by taxi will be set down on the forecourt directly outside either Terminal 1 or Terminal 2.
Taxis are available from the forecourts directly outside Terminal 1 and Terminal 2. Passengers should follow Taxi signage to the designated taxi ranks. A taxi dispatcher is available at either taxi rank if you require any further information or assistance.
As a passenger in a taxi you are entitled to:
All licensed taxis are obliged to display passenger information including rights and responsibilities and fare information, which will be supplied by the Commission for Taxi Regulation, in the front and back of the vehicle. All licensed taxi drivers must display their driver identification card in clear view of the customer.
In the event of a dispute about a fare, driver conduct, condition or cleanliness of a vehicle, a customer should pay the fare displayed on the meter including extras, ensure they get a printed receipt and proceed to make a formal complaint which will be investigated by the Commission for Taxi Regulation as appropriate.
If you wish to make a formal complaint, please request a complaint form by ringing the National Transport Authority Information line on 0761064000. For more information please consult www.taxiregulation.nationaltransport.ie
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