Find the contact details for a number of different business units at Dublin Airport. You can email comments, complaints or suggestions to the relevant email addresses provided or see our frequently asked questions.
Frequently Asked Questions.
If you have lost any property at Dublin Airport, you will find more information on how to find it here.
For all airline queries please contact the airline directly. Contact details for airlines operating at Dublin Airport.
You can arrange assistance through your airline, travel agent or tour operator who will book assistance with Dublin Airport's dedicated provider, OCS.
Alternatively, you can pre-book your assistance at Dublin Airport through the PRM Assist app. This assistance booking will be passed on to the airline and our service provider, who will assist you through Dublin Airport.
Please notify your airline, travel agent, tour operator or PRM Assist with details of your assistance requirements at least 48 hours in advance of the departure of your flight. It is very important that passengers requiring mobility assistance contact their airline, travel agent, tour operator or PRM Assist directly as their onward travel may be affected by the safety rules an airline applies to the carriage of persons with reduced mobility.
Apply by filling out the Important Flyer application form at least 14 days before travel to guarantee delivery. Applications received within 14 days of your travel date will be processed as quickly as possible, but delivery isn't guaranteed.
You'll need to attach a photo of a one-page letter from a GP or an AsIAm card confirming that the Important Flyer has a diagnosis of Autism or SPD.
Please submit a separate application for each person who needs an Important Flyer lanyard/wristband.
The Special Assistance Desk in Terminal 1 is located on the departure floor, facing check-in area 11.
The Special Assistance Desks in Terminal 2 are located on the lower floor, beside the Aer Lingus check-in desks and at the U.S. carrier check-in desks.