The Important Flyer

Passengers with Autism Spectrum Disorder (ASD) or Sensory Processing Disorder (SPD) may find the airport environment challenging, particularly during security screening. To help make the journey more manageable, Dublin Airport offers the Important Flyer Lanyard or Wristband. This identifier discreetly signals to airport staff that the wearer may benefit from additional time, calm and clear communication.

For New Applicants: How to apply for the Important Flyer Identifier

To apply: ​

  • Complete the Important Flyer application form.

  • Attach a one-page letter from a GP or an AsIAm card confirming a diagnosis of Autism or SPD. ​

  • Submit a separate application for each individual requiring the identifier.​

  • Include your Eircode.

Pre-booking Fast Track is now essential for Important Flyers before travelling through Dublin Airport.

The Important Flyer service is available exclusively for delivery to postal addresses within Ireland. At this time, collection of Important Flyers at Dublin Airport is not available.

We kindly ask customers to ensure that the delivery address provided is located within Ireland (including Northern Ireland), as orders requiring international postage or airport collection cannot be fulfilled

Please note: complimentary Fast Track access is strictly for the use of the person to whom the Important Flyer has been issued, along with up to three (3) travelling companions on the same day of travel. The Important Flyer holder must be travelling on the day in order for Fast Track access to be valid. If the named holder is not travelling, Fast Track access cannot be used by companions alone. Any misuse may result in Fast Track privileges being suspended. For more information, please visit our Frequently Asked Questions.

Non Visible disabilities

How To Book Fast Track As An Important Flyer

Select Travel Details

Use the Fast Track widget on the website or on the Dublin Airport App to choose your travel date and time.

Choose Terminal and Passes

Select your terminal and the number of Fast Track passes needed. Add to cart and continue.

Up to four Fast Track passes are complimentary. Additional passes will be charged at the standard rate.

Enter Promotional Code

Click “I have a promotional code” and enter the Eircode used in your Important Flyer application (no spaces, all caps).

Complete Booking

Add your personal and payment details to complete the booking.

Fast Track

Existing Important Flyer Lanyard or Wristband Holders are able to book Fast Track by following the steps outlined in How To Book Fast Track As An Important Flyer.

If you encounter any issues, please email prm@daa.ie with the following details; Holder’s full name, Your Eircode.

If your application was submitted before 2021, you may be asked to provide additional information to confirm your eligibility.

The Hidden Disabilities Sunflower

The Hidden Disabilities Sunflower is a globally recognised symbol that discreetly indicates a passenger has a hidden disability.

Dublin Airport joined the Hidden Disabilities Sunflower network in 2024. All staff are trained to recognise the Sunflower symbol and provide support to passengers who wear it, offering extra help, greater understanding, or simply more time when needed.

Ahead of your next journey, watch this video guide and apply to wear a Sunflower via the PRM Assist App.

Hidden Disabilities Card - Sunflower

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