Reduced Mobility Parking
Where to find our accessible bays and how to get reduced PRM rates
Reduced Mobility Parking
Where to find our accessible bays and how to get reduced PRM rates
Let Us Know Ahead Of Time
To make sure you get the service you need, we ask that you notify us at least 48 hours ahead of your departure time. You can do this by logging your arrival through the PRMAssist App or by getting in touch with your airline, travel agent, or tour operator.
This is also to check airline-specific safety rules and to avoid longer waiting times with our staff, as we prioritise those who've alerted us ahead of time over those who haven't.
Wheelchair Assistance
Request assistance directly with your airline or by pre-booking through the PRM Assist App.
Sort your Reduced Mobility parking here if you're travelling by car.
Help point phones are located in car parks and across the terminals if you need a hand during your journey.
If you've booked assistance, head to the Reduced Mobility Assistance desks on the departures floor of either Terminal 1 or 2.
A member of staff will help you through security and all the way up until you board, if that's what you want.
Please note: In cases where an airline has a lost or damaged wheelchair, OCS can loan one free of charge until the airline can sort a replacement for the passenger. Just reach out to your airline directly about repairing any damaged wheelchairs or mobility equipment.
Our Responsibilities & Standards
From 26 July 2008, under Regulation EC 1107 / 2006, managing bodies of airports, such as daa, have legal responsibility for the provision of assistance services to persons with reduced mobility when travelling by air.
Following an extensive consultative process involving air carriers, their handling agents and organisations representing persons with reduced mobility, daa has appointed One Complete Solution Ltd (OCS) to provide assistance services to people with reduced mobility.
Regulation EC 1107 / 2006 may be viewed here.
Following an extensive consultative process involving air carriers, their handling agents and organisations representing persons with reduced mobility, daa has appointed One Complete Solution Ltd (OCS) to provide assistance services to people with reduced mobility.
daa has established quality standards for the assistance services specified in Annex 1 of the Regulation. Version 1.0 was the subject of consultation with air carriers and their agents and organisations representing persons with reduced mobility from 1 October 2007.
The quality standards may be inspected here.
The daa has also set up a Disability Users Group comprising representatives from a broad range of organisations catering for individuals with specific disabilities. Our goal in establishing this group is to ensure that any decisions relating to future developments are fully communicated to those people or groups with specific needs.
daa is a customer service-oriented organisation. If you need a hand at the Airport, get in touch with our Customer Relations Agents or any available staff member. You can also contact our Access Officer by emailing prm@daa.ie.
