Sensory Room
Dublin Airport has two purpose built sensory rooms, designed to help calm passengers who might feel overwhelmed in busy and unfamiliar airport surroundings, located in both Terminal 1 and Terminal 2.
The sensory rooms are located after Security; in Terminal 1 near the 200 Gates and Terminal 2 near the 400 Gates.
The use of a room is free to passengers departing from the airport, with 60-minute sessions available through a booking system.
Procedure upon arrival at Dublin Airport
- Following check-in, go through security screening and make your way to your chosen sensory room at your reserved time. The door will be labelled 'Sensory Room'. You will need to input the unique pin to enter the room which you will receive in your email confirmation. You can locate them by clicking here or by viewing our interactive map.
- If you have booked assistance, an OCS Agent will assist you through security to the sensory room. An OCS Agent will then return at the end of your reserved session to assist you to your departure gate.
What is the Sensory Room?
Depending on the passenger’s requirements, users will have the option to transform the room from a calming and relaxing environment to a stimulating interactive space full of light, colour and sound.
The Sensory Room includes a relaxing bubble wall area, Infinity lights, tactile panels, bean bags, comfortable seating, interactive educational boards to promote dexterity and motor skills, a calming corner and much more.
Communication boards unique to the Airport Journey are available in both rooms.
Frequently Asked Questions
The Sensory Room can only be booked by one travelling party at a time.
However, due to space, we recommend no more than 6 people use the room per session.
The sensory rooms are located after Security; in Terminal 1 near the 200 Gates and Terminal 2 near the 400 Gates.
You can locate them by clicking here or by viewing our interactive map.
