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COVID-19 Safety Measures

Passenger safety and protection is our main priority at Dublin Airport. While aspects of your experience will stay the same, we have put in place new COVID-19 safety measures to help protect you. Take a look at our video below to see these new measures.

Safety Measures Infographic

To view these safety measures as an infographic please click below or keep scrolling for more information.

View Safety Measures

What Safety Measures Are Being Implemented?

Passengers Only

entry

In line with the current European Aviation Safety Agency guidelines, access to airport terminals are limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons will only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – persons with reduced mobility & unaccompanied minors etc.). Valid travel documents such as a boarding card or passport must be presented to a member of staff on arrival.

Anyone collecting passengers should note that the meeting points have changed. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 Multi-Storey Car Park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

Social Distance

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Socially distanced and simplified queue management systems have been put in place in all areas of Dublin Airport. In addition, there will now be separate points of access and egress to help reduce the mixing of arriving and departing passengers. There are floor graphics, signage and public announcements throughout to remind passengers of the importance of social distancing.

Face Masks

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We strongly recommend that departing and arriving passengers wear a face mask for their full airport journey. Passengers should bring their own face mask from home,  but if they forget to do so, face masks will be available to purchase from vending machines and other outlets at Dublin Airport. Children under the age of 13 will not be asked to wear masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face mask after use in the general waste bins provided. Click here for more information on our face mask guidelines.

Hand Sanitisers

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We strongly recommend that all passengers frequently wash their hands with soap and water and use hand sanitiser throughout. 920 hand sanitiser dispensers have been installed and are signposted across Dublin Airport. Individual hand sanitiser products can also be bought throughout Departures and Arrivals.

 

Cleaning Regimes

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To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, self-service kiosks, escalator handrails and trolleys will undergo enhanced regular cleaning using state of the art hospital grade cleaning equipment.

Plexiglass Screens

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620 plexiglass screens are being installed in areas where there is close contact between passengers and staff such as check-in, security screening, retail and food & beverage outlets, customer service desks, boarding gates, and US Customs and Border Protection (CBP).

Security Screening

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We are installing plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Security and follow the floor markings we have put in place to maintain social distancing. The rest of the Security screening process remains the same, so please prepare as usual.

Seating

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To maintain social distance, we have limited the number of seats available at the boarding gates, and are prioritising seats for passengers with reduced mobility, families travelling with young children or women travelling while pregnant. Socially distanced seating is also in place in the food and beverage outlets and signage to indicate the maximum number of people permitted in bathrooms and lifts has also been installed.

Food & Drink

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The cafés and restaurants that are open have a range of options that cater to your needs, from table service to convenient grab & go offers with social distancing, actively managed by staff and floor markers. We are installing plexiglass screens and there is a continuous cleaning regime throughout. For a full list of open food and beverage outlets please click here.

Shopping

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To help you avail of the great shopping discounts on leading premium brands instore, we have re-organised your Dublin Airport shopping experience, so it is contactless and maintains social distancing.

Car Parks

Parking

We recommend that you book in advance online. We have made the car parks contactless, from payments to entry and exit. We have applied social distancing on the Red Express Car Park shuttle buses and in the bus shelters. We have also installed hand sanitiser dispensers throughout the car parks.

Top COVID-19 Questions

You can access the latest guidance and travel advice from the Department of Foreign Affairs here and on gov.ie.

You can view the full list of airlines currently flying here.

We recommend that you contact your airline directly. A list of airline contact details can be found here.

Passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

You can purchase face masks, hand sanitisers or disinfecting wipes from outlets in Dublin Airport as well as from vending machines throughout departures and arrivals areas.

There are 920 hand sanitisers across the departures and arrivals areas in Dublin Airport, to make sure that there are plenty within easy reach of all passenger touchpoints.

To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, escalator handrails, ATMs and trolleys all undergo enhanced sanitisation to kill all germs and viruses, using state of the art hospital-grade cleaning equipment.

Passengers should arrive at least 90 minutes prior to European flights, and allow 30 minutes extra if parking a car, and then allow 3 hours for long-haul flights, again factor in a further 30 minutes if parking a car. 

  • Yes there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page here.
  • There is now only one main taxi rank in Dublin Airport, and it is located outside Terminal 1 arrivals. If arriving into Terminal 2, you will see plenty of signage and way finding guiding you to the new main taxi rank, where social distancing and hand sanitisers are in place for your safety and protection. 

Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

In line with the current European Aviation Safety Agency guidelines, access to airport terminals should be limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons should only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – persons with reduced mobility, unaccompanied minors, etc.).

Valid travel documents (either boarding card or passport) must be presented to a member of staff on arrival to the airport. 

For essential travel, passengers are advised to check the current COVID-19 entry requirements for a particular country, state or region before departing Ireland.Information about entry restrictions currently applied by other countries is available here on the country-specific travel advice pages on dfa.ie. We also strongly advise passengers check travel requirements directly with their airline prior to travel.

Two private companies, Roc Doc Health Check and Randox, offer RT-PCR and Rapid Antigen COVID-19 testing at Dublin Airport. For more information on how to pre-book a COVID-19  test, please click here.

Please check with the destination country before travel to verify the documentation required to prove a negative COVID-19 test result. They may require a printed certificate to confirm a negative RT-PCR test for Covid-19, issued from a certified laboratory. Daa plc strongly recommend that all passengers prepare and print all such certificates in advance of arriving at the airport and travel. 

Please note that it is the responsibility of the passenger to ensure that any test certificate issued from a COVID-19 testing facility sufficiently meets the local entry requirements of the destination country, state or region including any connecting airport requirements.

Please note all passengers arriving at Irish airports are required to have evidence of a negative result from a pre-departure PCR COVID-19 test (COVID-19 not detected) taken up to 72 hours prior to arrival in Ireland.

All passengers are required by law to present a completed passenger locator form, a negative pre-departure COVID-19 RT-PCR test result and quarantine for 14 days on arrival to Ireland.

It is mandatory by law to complete a COVID-19 Passenger Locator Form. All passengers are also required to have a negative / ‘not detected’ result from a pre-departure COVID-19 RT-PCR test taken within 72 hours prior to arrival in Ireland. Passengers will be asked to present evidence of their negative/‘not detected’ result before boarding their flight, and to produce this evidence to Immigration Officers on arrival at points of entry to the State.

The only limited exemptions from this requirement are international transport workers, patients travelling for urgent medical care, children aged six and under and connecting passengers. For more information regarding COVID-19 travel requirements, please see www.gov.ie

Mandatory 14 Day Quarantine

The Irish Government has introduced a legal requirement to home quarantine for 14 days at the address specified on the Passenger Locator Form for all passengers arriving in Ireland. All passengers arriving into Dublin Airport from a 'Category 2 Country', which is a country deemed high risk for the spread of COVID-19, or board a connecting flight to Ireland from one of these countries, must now complete a full mandatory 14 day period of quarantine, even if they receive a negative COVID-19 RT-PCR test result after arriving in to Ireland. This applies even if the passenger remains airside and does not leave the airport when getting a connecting flight to Ireland from a Category 2 country. For a list of Category 2 countries please visit dfa.ie or gov.ie.

Only very limited categories of passengers can be exempt from this legal requirement and a full list is available here.

Passengers who travel from another country to Ireland, and arrive via Northern Ireland, must also complete the 14 day quarantine. If you do not fulfil the legal requirement for mandatory quarantine you are committing an offence, and can be fined up to €2,500 or get a prison sentence of up to 6 months, or both.

Passengers are permitted to travel to a testing facility during their 14 day quarantine to take a RT-PCR test. Passengers can end the 14 day quarantine early if they receive a negative RT-PCR test, taken no less than 5 days after arrival in Ireland unless they have arrived from a 'Category 2 Country'.

Connecting Passengers

Passengers who arrive in Dublin Airport solely for the purpose of boarding a connecting flight to another state and do not leave the airport are not required to provide evidence of a negative or not detected COVID-19 test result. For further details on this, please see the Irish Government's advice on international travel here.

We have compiled a list of guidelines to help you to prepare for travel through Dublin Airport during the COVID-19 pandemic:

  • Only passengers are permitted to enter the terminals. You will be required to present your boarding pass on entry to Dublin Airport so please have this ready on arrival.
  • We would advise passengers to arrive at least 90 minutes prior to European flights and 3 hours for long-haul flights and to factor in a further 30 minutes if parking a car. Please consult with your airline for check-in times for your flight as times vary.
  • All passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.
  • You are permitted to carry disinfectant wipes and hand sanitiser in your hand luggage however you must prepare your liquids as normal. Only liquids in containers of 100ml capacity or less, fitting comfortably into a one litre transparent plastic bag (approximately 20cm x 20cm) when fully closed, are permitted. This transparent bag, with containers of 100ml should then be presented at the passenger security screening area.
  • Please follow the floor markings that have been put in place to maintain social distance.
  • Plexiglass screens have been installed at close contact points such as car park shuttle buses, check-in, security, cafes and restaurants and shopping, where distance cannot be maintained between staff and passengers.
  • Please wash your hands frequently and use the hand sanitisers located throughout the airport on entry and throughout your journey at Dublin Airport.
  • We have contactless payment throughout so please use this instead of cash where possible in the stores, restaurants and cafés at the airport.

To view a full list of our COVID-19 related FAQs please click here.

Travel Guidelines

We have compiled a list of guidelines for departing and arriving passengers and meeters and greeters to help you prepare for travel.

We have compiled a list of guidelines to help you to prepare for travel through Dublin Airport:

1. All passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You are permitted to carry disinfectant wipes and hand sanitiser in your hand luggage however you must prepare your liquids as normal. Only liquids in containers of 100ml capacity or less, fitting comfortably into a one litre transparent plastic bag (approximately 20cm x 20cm) when fully closed, are permitted. This transparent bag, with containers of 100ml should then be presented at the passenger security screening area.

3. Only passengers with a valid boarding pass will be permitted to enter the Terminal buildings so we urge you to check-in online where possible and to download your boarding pass before arriving at Dublin Airport.

4. You will be required to present your boarding pass on entry to Dublin Airport so please have this ready on arrival.

5. If you have your own car we encourage you to use our short or long-term car parks to reduce the number of passengers using public transport.

6. Where possible, please follow the floor markers that have been installed throughout the airport to maintain social distance from other passengers and staff. Plexiglass screens have been installed at close contact points where distance cannot be maintained between staff and passengers.

7. There are 920 hand sanitising units located throughout the airport. Please use the hand sanitiser provided on entry and throughout your journey at Dublin Airport.

8. We ask that all passengers use cashless payment where possible in the stores, restaurants and cafés at the airport.

We have compiled a list of guidelines to help you to prepare for arrival at Dublin Airport:

1. Passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You must complete a Electronic COVID-19 Passenger Locator Form before arriving at Dublin Airport. You can download this form here. The form has also been issued to airlines so you should receive a copy of the form before you arrive at Dublin Airport. If you have an onward flight you do not need to complete the Public Health Passenger Locator form.

3. At passport control you will need to display your email receipt for the completed Electronic Passenger Locator form to an immigration officer.

4. On the 8th of November, the Irish government adopted the EU traffic light system for travel. Within the 'traffic lights' system, regions across the EU, EEA and the UK are categorised as green, orange, red or grey, on the basis of the risk levels associated with COVID-19. You can access the latest map identifying these regions here.

5. There are no restrictions on travel from a green region to another country within the system. Each EU member state can set its own rules in relation to how it deals with arriving passengers from orange and red areas.

6. The Irish Government has said that passengers arriving from an orange region should restrict their movement for 14 days unless they have a negative/not-detected result from a COVID-19 PCR test taken no more than three days before their day of departure.

7. Arriving passengers from red regions do not have to continue to restrict their movements for the full 14 days, if they have a negative/not-detected result from a PCR test taken at least five days - i.e. a minimum of five days - after arrival in the State. The Irish Government advises that in this case, you should wait for your negative test result to be returned before ending your period of restricted movements. This general request to restrict movement for 14 days does not apply to certain defined categories of passengers. For further details on this, please see the Irish government's advice on international travel here.

8. There is currently a separate travel advisory for passengers arriving from Denmark. All such passengers, including those travelling for essential purposes are requested to self-isolate for 14 days. There are more details in relation to travel from Denmark here

9. We have installed plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Immigration and follow the floor markings we have put in place to maintain social distancing while queuing at Immigration and the baggage reclaim hall and throughout the remainder of your Airport journey. 

10. If self-isolating you can travel from Dublin Airport to where you plan to self-isolate however the current advice from Irish Health Authorities is to avoid using public transport if possible and to ask a relative or household member to collect you when you arrive in Ireland.

11. If you need to take public transport please be aware that there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page  here. Taxi services are still operating as normal, however there may be reduced availability and they are only available available for hire at the forecourt directly outside Terminal 1.

Only passengers should enter the Terminals, be it the check-in, departures or arrivals areas. Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the Terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

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