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COVID-19 Safety Measures

Passenger safety and protection is our main priority at Dublin Airport. While aspects of your experience will stay the same, we have put in place new COVID-19 safety measures to help protect you. Take a look at our video below to see these new measures.

Safety Measures Infographic

To view these safety measures as an infographic please click below or keep scrolling for more information.

View Safety Measures

What Safety Measures Are Being Implemented?

Passengers Only

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In line with the current European Aviation Safety Agency guidelines, access to airport terminals are limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons will only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – persons with reduced mobility & unaccompanied minors etc.). Valid travel documents such as a boarding card or passport must be presented to a member of staff on arrival.

Anyone collecting passengers should note that the meeting points have changed. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 Multi-Storey Car Park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

Social Distance

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Socially distanced and simplified queue management systems have been put in place in all areas of Dublin Airport. In addition, there will now be separate points of access and egress to help reduce the mixing of arriving and departing passengers. There are floor graphics, signage and public announcements throughout to remind passengers of the importance of social distancing.

Face Masks

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It is now a legal requirement that all passengers wear a face mask or appropriate face covering throughout their full airport journey. Passenger should come to the airport with their face masks, but if new or more are required, masks will be available to purchase from vending machines and other outlets throughout the airport. 

Exemptions only apply to children under the age of 13 or passengers who can provide evidence of a valid medical reason. 

Click here for more information on our face mask guidelines.

 


Hand Sanitisers

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We strongly recommend that all passengers frequently wash their hands with soap and water and use hand sanitiser throughout. 920 hand sanitiser dispensers have been installed and are signposted across Dublin Airport. Individual hand sanitiser products can also be bought throughout Departures and Arrivals.

 

Cleaning Regimes

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To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, self-service kiosks, escalator handrails and trolleys will undergo enhanced regular cleaning using state of the art hospital grade cleaning equipment.

Plexiglass Screens

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620 plexiglass screens are being installed in areas where there is close contact between passengers and staff such as check-in, security screening, retail and food & beverage outlets, customer service desks, boarding gates, and US Customs and Border Protection (CBP).

Security Screening

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We are installing plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Security and follow the floor markings we have put in place to maintain social distancing. The rest of the Security screening process remains the same, so please prepare as usual.

Seating

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To maintain social distance, we have limited the number of seats available at the boarding gates, and are prioritising seats for passengers with reduced mobility, families travelling with young children or women travelling while pregnant. Socially distanced seating is also in place in the food and beverage outlets and signage to indicate the maximum number of people permitted in bathrooms and lifts has also been installed.

Food & Drink

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The cafés and restaurants that are open have a range of options that cater to your needs, from table service to convenient grab & go offers with social distancing, actively managed by staff and floor markers. We are installing plexiglass screens and there is a continuous cleaning regime throughout. For a full list of open food and beverage outlets please click here.

Shopping

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To help you avail of the great shopping discounts on leading premium brands instore, we have re-organised your Dublin Airport shopping experience, so it is contactless and maintains social distancing.

Car Parks

Parking

We recommend that you book in advance online. We have made the car parks contactless, from payments to entry and exit. We have applied social distancing on the Red Express Car Park shuttle buses and in the bus shelters. We have also installed hand sanitiser dispensers throughout the car parks.

Top COVID-19 Questions

You can access the latest guidance and travel advice from the Department of Foreign Affairs here and on gov.ie.

You can view the full list of airlines currently flying here.

We recommend that you contact your airline directly. A list of airline contact details can be found here.

It is now a legal requirement that all passengers wear a face mask or appropriate face covering throughout their full airport journey. Passenger should come to the airport with their face masks, but if new or more are required, masks will be available to purchase from vending machines and other outlets throughout the airport. 

 

Exemptions only apply to children under the age of 13 or passengers who can provide evidence of a valid medical reason. 

You can purchase face masks, hand sanitisers or disinfecting wipes from outlets in Dublin Airport as well as from vending machines throughout departures and arrivals areas.

There are 920 hand sanitisers across the departures and arrivals areas in Dublin Airport, to make sure that there are plenty within easy reach of all passenger touchpoints.

To maintain the highest hygiene standards, all facilities and services throughout Dublin Airport are deep cleaned and regularly disinfected throughout the day. All key contact surfaces, such as security trays, escalator handrails, ATMs and trolleys all undergo enhanced sanitisation to kill all germs and viruses, using state of the art hospital-grade cleaning equipment.

Passengers should arrive at least 2 hours prior to the boarding time for European flights, and allow 30 minutes extra if parking a car, and then allow 3 hours for long-haul flights, again factor in a further 30 minutes if parking a car. 

  • Yes there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page here.

Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

In line with the current European Aviation Safety Agency guidelines, access to airport terminals should be limited to passengers, crew members and staff to the extent possible (airport and other service providers that are required to enter the terminal in order to complete their tasks). Accompanying persons should only be provided access in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – persons with reduced mobility, unaccompanied minors, etc.).

Valid travel documents (either boarding card or passport) must be presented to a member of staff on arrival to the airport. 

The EU Digital COVID Certificate is a safe travel initiative for EU citizens during the COVID-19 pandemic. Its goal is to offer digital proof that a person has either been vaccinated against COVID-19, received a negative test result or has recovered from COVID-19 in the last six months. It is available in both digital and paper formats, will be free of charge and will be valid in all EU countries. For more information click here.

 

Two private companies, Roc Doc Health Check and Randox, offer RT-PCR and Rapid Antigen COVID-19 testing at Dublin Airport. For more information on how to pre-book a COVID-19  test, please click here.

To view a full list of our COVID-19 related FAQs please click here.

Travel Guidelines

We have compiled a list of guidelines for departing and arriving passengers and meeters and greeters to help you prepare for travel.

We have compiled a list of guidelines to help you to prepare for travel through Dublin Airport:

1. All passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You are permitted to carry disinfectant wipes and hand sanitiser in your hand luggage however you must prepare your liquids as normal. Only liquids in containers of 100ml capacity or less, fitting comfortably into a one litre transparent plastic bag (approximately 20cm x 20cm) when fully closed, are permitted. This transparent bag, with containers of 100ml should then be presented at the passenger security screening area.

3. Only passengers with a valid boarding pass will be permitted to enter the Terminal buildings so we urge you to check-in online where possible and to download your boarding pass before arriving at Dublin Airport.

4. You will be required to present your boarding pass on entry to Dublin Airport so please have this ready on arrival.

5. If you have your own car we encourage you to use our short or long-term car parks to reduce the number of passengers using public transport.

6. Where possible, please follow the floor markers that have been installed throughout the airport to maintain social distance from other passengers and staff. Plexiglass screens have been installed at close contact points where distance cannot be maintained between staff and passengers.

7. There are 920 hand sanitising units located throughout the airport. Please use the hand sanitiser provided on entry and throughout your journey at Dublin Airport.

8. We ask that all passengers use cashless payment where possible in the stores, restaurants and cafés at the airport.

We have compiled a list of guidelines to help you to prepare for arrival at Dublin Airport:

1. Passengers should wear a face mask throughout their full airport journey. Passengers should bring their own face mask from home, but if they forget to do so, masks will be available to purchase from vending machines and other outlets throughout the airport. Children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason will also be exempt. Please dispose of your face masks in the general waste bins provided.

2. You must complete a Electronic COVID-19 Passenger Locator Form before arriving at Dublin Airport. You can download this form here. The form has also been issued to airlines so you should receive a copy of the form before you arrive at Dublin Airport. If you have an onward flight you do not need to complete the Public Health Passenger Locator form.

3. At passport control you will need to display your email receipt for the completed Electronic Passenger Locator form to an immigration officer.

4. On the 8th of November, the Irish government adopted the EU traffic light system for travel. Within the 'traffic lights' system, regions across the EU, EEA and the UK are categorised as green, orange, red or grey, on the basis of the risk levels associated with COVID-19. You can access the latest map identifying these regions here.

5. There are no restrictions on travel from a green region to another country within the system. Each EU member state can set its own rules in relation to how it deals with arriving passengers from orange and red areas.

6. The Irish Government has said that passengers arriving from an orange region should restrict their movement for 14 days unless they have a negative/not-detected result from a COVID-19 PCR test taken no more than three days before their day of departure.

7. Arriving passengers from red regions do not have to continue to restrict their movements for the full 14 days, if they have a negative/not-detected result from a PCR test taken at least five days - i.e. a minimum of five days - after arrival in the State. The Irish Government advises that in this case, you should wait for your negative test result to be returned before ending your period of restricted movements. This general request to restrict movement for 14 days does not apply to certain defined categories of passengers. For further details on this, please see the Irish government's advice on international travel here.

8. There is currently a separate travel advisory for passengers arriving from Denmark. All such passengers, including those travelling for essential purposes are requested to self-isolate for 14 days. There are more details in relation to travel from Denmark here

9. We have installed plexiglass screens at close contact points between passengers and staff and we ask that passengers use hand sanitiser before and after Immigration and follow the floor markings we have put in place to maintain social distancing while queuing at Immigration and the baggage reclaim hall and throughout the remainder of your Airport journey. 

10. If self-isolating you can travel from Dublin Airport to where you plan to self-isolate however the current advice from Irish Health Authorities is to avoid using public transport if possible and to ask a relative or household member to collect you when you arrive in Ireland.

11. If you need to take public transport please be aware that there has been a change to bus services operating to and from Dublin Airport with some providers operating a reduced service. The latest information is available on our bus page  here. Taxi services are still operating as normal, however there may be reduced availability and they are only available available for hire at the forecourt directly outside Terminal 1.

Only passengers should enter the Terminals, be it the check-in, departures or arrivals areas. Anyone planning to collect or meet and greet an arriving passenger at Dublin Airport, should note that the meeting points have changed and are no longer inside the arrivals halls of the Terminal buildings. The new meeting points are just outside Terminal 1, and for Terminal 2, are located at the glass walk-way between the Terminal 2 multi-storey car park and arrivals. We recommend that you plan and arrange your new arrivals meeting points in advance.

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