Frequently Asked Questions
Additional information on purchasing bus tickets and relevant contact details
Please note: Your bus ticket purchase is through our partner Distribusion who have teamed up with a number of bus companies to provide this service and, by purchasing tickets, you agree to the terms and conditions of the bus company that you purchase a ticket from. This includes terms for amends and cancellations. Your agreement will be with the bus company and not daa plc.
Key Features
Choice
See your transport options to locations across the island of Ireland, all in on place
Reliable
Reliable transport services from trusted bus operators to and from Dublin Airport
Sustainable
Choose a greener way to travel with public transport
You can now buy bus tickets to and from Dublin City Centre, Galway, Cork, Sligo, Donegal, Belfast, Wexford and Waterford locations. View all bus ticket destinations.
You can now buy bus tickets for routes operated by Dublin Express, Aircoach, Expressway, Citylink, Flightlink, Eireagle (operated by Citylink), Wexford Bus and JJ Kavanagh & Sons.
The amount of time tickets can be purchased in advance varies according to the sales policy of the bus operators' available, please refer to their terms and conditions to find out:4
The amount of time tickets can be purchased in advance varies according to the sales policy of the bus operators' available, please refer to their terms and conditions to find out:
Bus and coach companies depart from the bus and coach park, located behind the Terminal 1 multi-storey car park:
You can also use our interactive Dublin Airport map here to locate your bus zone.
To see what destinations you can buy bus tickets for click here. All starting points and destinations are provided by the bus companies in partnership with Distribusion. Please ensure the route you are attempting to book reflects the stop information and routes available with Dublin Express, Aircoach, Citylink, EirEagle, Expressway, Wexford Bus, JJ Kavanagh and Flightlink.
Need help planning your journey? Use our journey planner.
You can see details for your booking in the ‘Manage Booking’ section here. If you need assistance with managing your booking, please email booking-support@distribusion.com.
If you already have a booking and have a query or complaint regarding it, please contact the bus company you purchased a ticket from. All bus company contacts can be found below. If you need help making a booking or have a general booking query, please email: booking-support@distribusion.com
Please note: The Dublin Airport customer care team are unable to assist with queries regarding bus tickets bought through Distribusion.
Bus company contact information:
Dublin Express:
Phone: +353 (0)1 903 9508, Mon - Sun 08:00 - 20:00
Email: customerrelations@dublinexpress.ie
Aircoach:
Phone: +353 (0)1 844 7118, Mon - Sun 08:30 - 17:30
Email: info@aircoach.ie
Citylink / Eireagle:
Phone +353 (0)9 156 4164, Mon - Fri 09:30 - 17:00
Email: info@citylink.ie
Expressway:
Phone:+353 1 703 4111, Mon - Fri 07:00 - 19:00, Sat - Sun + Public Holidays, 08:00 - 18:00
Email: customercare@expressway.ie
Wexford Bus:
Phone: +353 (0)53 914 2742, Mon–Fri 08:00–18:00, Sat–Sun & Public Holidays 09:00–17:00
Email: info@wexfordbus.com
JJ Kavanagh & Sons:
Phone: +353 (0)818 333 222, Mon - Fri 09:00 - 17:30
Flightlink:
Phone: +353 (0)61 511 070, Mon - Fri 09:30 - 17:30
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If you purchased a bus ticket and there was an issue with the service, please contact the bus company you purchased a ticket from using the contact details below.
Bus company contact information:
Dublin Express:
Phone: +353 (0)1 903 9508, Mon - Sun 08:00 - 20:00
Email: customerrelations@dublinexpress.ie
Aircoach:
Phone: +353 (0)1 844 7118, Mon - Sun 08:30 - 17:30
Email: info@aircoach.ie
Citylink / Eireagle:
Phone +353 (0)9 156 4164, Mon - Fri 09:30 - 17:00
Email: info@citylink.ie
Expressway:
Phone:+353 1 703 4111, Mon - Fri 07:00 - 19:00, Sat - Sun + Public Holidays, 08:00 - 18:00
Email: customercare@expressway.ie
Wexford Bus:
Phone: +353 (0)53 914 2742, Mon–Fri 08:00–18:00, Sat–Sun & Public Holidays 09:00–17:00
Email: info@wexfordbus.com
JJ Kavanagh & Sons:
Phone: +353 (0)818 333 222, Mon - Fri 09:00 - 17:30
Flightlink:
Phone: +353 (0)61 511 070, Mon - Fri 09:30 - 17:30
Ticket amendments or cancellations are dependent on the terms and conditions of your bus company. Please refer to your booking confirmation email to find out if your bus company allows for amendments and cancellations. If your bus company allows you to amend or cancel your booking, this can be done through the Manage Booking section
If you need help with your booking, please contact support@distribusion.com.
If you have cancelled your booking, it may take several days to receive your refund. Please note there may be a cancellation fee charged when cancelling your booking, varying by the bus company.
If you need further support submit a query through our General Airport Queries Form.