Empty Link Skip to Content

FAQs

Let us answer your questions and queries below.

There are a number of bus options from Dublin Airport, for further information click here and a taxi rank located at each terminal.
Yes, it is operated by Excess Baggage Company and located in the Terminal 1 arrivals hall, for more information click here Is there a left luggage facility? 
People with reduced mobility should contact and notify their airline, travel agent or tour operator with details of their assistance requirements at least 48 hours in advance of the departure of their flight. For further information please  click here 
This depends on the airline you are travelling with and also the destination, we advise that passengers check with their individual airline. 
There is a designated smoking area at The Garden Terrace bar in Terminal 1 Dublin Airport 
There are set-down areas at both terminals for drop off, if you wish to collect someone, please use the short-term car park opposite the terminal. 
Flight information boards at the airport, at our information desks, by phone  
+353 1 8141111 and on our  website .
Yes, https://www.leftluggage.ie are based on the Departures level Terminal 1 and Terminal 2. Click here for more information.
We would advise that you check with your airline as this can vary depending on airline and destination, daa advise that passengers arrive no less than 90 minutes before departure.
There are baggage enquiry phones located on the arrivals level of both terminals. 
Yes, items can be left with  Excess Baggage. Click here for more information.
Showering facilities are available in the Lounge Terminal 2 and the 51st and Green US Preclearance Lounge.
Yes, baby food or food for people on special diets is exempt from the new regulations. Passengers are allowed to bring these items through the screening points in the quantities needed during their trip. Passengers may be required to demonstrate that what they are carrying is for genuine purposes. Additional screening may be required.
The EU aviation security regulations allow some exemptions to the restrictions. These include essential medicines and dietary requirements in liquid form, for example baby-food or food for people on special diets. Passengers are allowed to bring these items to the screening points in the quantities that they need during their trip. However, as a safeguard, additional screening may be required.
Yes, you can still buy liquids and other substances covered by the regulations, in containers of any size, after the security screening point and on board European airline flights. Liquids and gels purchased after the security screening point or on board your flight will be packed and sealed for you in a tamper-evident bag as necessary by the shop or cabin personnel.
  • Water and other drinks, soups, syrups
  • Pastes, including toothpaste
  • Creams, lotions and oils, including lip balm and moisturiser
  • Perfumes
  • Make-up, including lipsticks and mascaras
  • Sprays, including sun-tan lotion
  • Gels, including hair and shower gels
  • Contents of pressurised containers, including: shaving foam, other foams and deodorants
  • Liquid-solid mixtures
  • Any other item of a similar consistency
Always check in any liquid over 100ml and if you're unsure whether an item will be allowed through, please always check it in with your hold luggage.
Under the new EU aviation security regulations containers of over 100ml cannot be taken through the passenger security screening area and must be surrendered.
Yes, there’s a multi-faith prayer room on the departures level in Terminal 2, for more information click here.
There is no specific area to view aircraft; however, there is one landside area at the Alcock & Brown bar on the mezzanine level of Terminal 1. 
The only dogs that are permitted in the terminal buildings are guide dogs & assistance dogs.
Please contact your airline or travel agent directly to organise the transportation of pets and animals.
 
Please note: From the 19th July 2021, Dublin Airport can no longer accept live animals departing through its baggage system, please contact your airline or travel agent to make alternative arrangements.
 

We do not operate a public paging facility at Dublin Airport

Yes, it’s free and unlimited, provided by eir
 
Yes. Printing services are now available in all Left Luggage and Bag Wrapping locations. The service costs €6 per 20 pages, and is fully GDPR compliant. Items for printing must be emailed to an email address provided in store, and will be printed as emailed. All attachments will also be printed.

Terminal 1: Proceed through Security and access to the Lounge is on ‘The Street’ between the Security check areas. The Lounge is situated on the 2nd level and access is via the stairs or lifts which are positioned directly opposite the shops.  

Terminal 2: Our Lounge is located airside and is directly adjacent to the 400 gates. Access is via the lift or escalator which brings departing passengers directly to the 400 gates. 

Yes they are. There is a link bridge from the departures level in Terminal 1 (beside the security screening point) to the arrivals level in Terminal 2. There is also a link corridor once you have gone through security screening 
 
It very much depends on the airline and which country you are travelling to/from. For further information contact your airline and Department of Agriculture, Food and Marine 
We would advise that passengers check with their individual airline before departure, as the rules vary between airlines 
Yes, for information on location and times for Terminal 1 for Terminal 2 click here
 
 
 
 
 
 
No, but there are bus links from Dublin Airport to Connolly Station and Heuston Station in Dublin City Centre. 
Dublin airport is approximately 10km from the city centre, in normal traffic it’s about a 20 minute drive 
Dublin Airport remains open 24 hours a day, 364 days a year, we are closed on Christmas day. 
In Terminal 1, the information desk is located on the arrivals level.

Yes, there are courtesy telephones located throughout the terminal building which go directly to the Information Centre. 

 
The airline will generally advise this, we also provide the information on our  website 
 
 
 
 
 
The toll fee can be paid in Spar, Wrights Food Fare and Greencaps 
 
Yes, located beside the coach park opposite the Terminal 1 multi-story car park, for mass times and contact information click here 
 

Sign Up to our Newsletter

Do you love Airport News, Offers and Discounts?

  • Be the first to get airport promotions and offers
  • Enjoy great discounts
  • Receive airport news and updates
  • Be the first to get airport promotions and offers
  • Enjoy great discounts
  • Receive airport news and updates

Get in touch