FAQs
Let us answer your questions and queries below.
Yes, it is operated by Excess Baggage Company and located in the Terminal 1 arrivals hall, for more information click here Is there a left luggage facility?
People with reduced mobility should contact and notify their airline, travel agent or tour operator with details of their assistance requirements at least 48 hours in advance of the departure of their flight. For further information please click here
This depends on the airline you are travelling with and also the destination, we advise that passengers check with their individual airline.
Yes, in Terminal 1’s Garden Terrace Bar you will find a smoking area. Please find the location on our map.
There are set-down areas at both terminals for drop off, if you wish to collect someone, please use the short-term car park opposite the terminal.
Flight information boards at the airport, at our information desks, by phone
+353 1 8141111 and on our website .
Yes, https://www.leftluggage.ie are based on the Departures level Terminal 1 and Terminal 2. Click here for more information.
There are baggage enquiry phones located on the arrivals level of both terminals.
Yes, items can be left with Excess Baggage. Click here for more information.
Showering facilities are available in the Lounge Terminal 2 and the 51st and Green US Preclearance Lounge.
- Yes, baby food or food for people on special diets is allowed, as are medicines.
- Passengers are allowed to bring these items through the screening points in the quantities needed during their trip and should ask for the red tray where these items can be placed separately from hand baggage and other liquids, gels or pastes at Security screening.
- Passengers may be required to demonstrate that what they are carrying is for genuine purposes, such as a medical/doctor/physician’s note.
The EU aviation security regulations allow some exemptions to the restrictions. These include essential medicines and dietary requirements in liquid form, for example baby-food or food for people on special diets. Passengers are allowed to bring these items to the screening points in the quantities that they need during their trip. However, as a safeguard, additional screening may be required.
Yes, you can still buy liquids and other substances covered by the regulations, in containers of any size, after the security screening point and on board European airline flights. Liquids and gels purchased after the security screening point or on board your flight will be packed and sealed for you in a tamper-evident bag as necessary by the shop or cabin personnel.
- Water and other drinks, soups, syrups
- Pastes, including toothpaste
- Creams, lotions and oils, including lip balm and moisturiser
- Perfumes
- Make-up, including lipsticks and mascaras
- Sprays, including sun-tan lotion
- Gels, including hair and shower gels
- Contents of pressurised containers, including: shaving foam, other foams and deodorants
- Liquid-solid mixtures
- Any other item of a similar consistency
Always check in any liquid over 100ml and if you're unsure whether an item will be allowed through, please always check it in with your hold luggage.
Under EU aviation security regulations containers of over 100ml cannot be taken through the passenger security screening area and must be surrendered.
Yes, there’s a multi-faith prayer room on the departures level in Terminal 2, for more information click here.
There is no specific area to view aircraft; however, there is one landside area at the Alcock & Brown bar on the mezzanine level of Terminal 1.
The only dogs that are permitted in the terminal buildings are guide dogs & assistance dogs.
Please contact your airline or travel agent directly to organise the transportation of pets and animals.
Please note: From the 19th July 2021, Dublin Airport can no longer accept live animals departing through its baggage system, please contact your airline or travel agent to make alternative arrangements.
We do not operate a public paging facility at Dublin Airport
Yes, it’s free and unlimited, provided by eir
Yes. Printing services are now available in all Left Luggage and Bag Wrapping locations. The service costs €6 per 20 pages, and is fully GDPR compliant. Items for printing must be emailed to an email address provided in store, and will be printed as emailed. All attachments will also be printed.
Terminal 1: Proceed through Security and access to the Lounge is on ‘The Street’ between the Security check areas. The Lounge is situated on the 2nd level and access is via the stairs or lifts which are positioned directly opposite the shops.
Terminal 2: Our Lounge is located airside and is directly adjacent to the 400 gates. Access is via the lift or escalator which brings departing passengers directly to the 400 gates.
Yes they are. There is a link bridge from the departures level in Terminal 1 (beside the security screening point) to the arrivals level in Terminal 2. There is also a link corridor once you have gone through security screening
It very much depends on the airline and which country you are travelling to/from. For further information contact your airline and the Department of Agriculture, Food and Marine.
We would advise that passengers check with their individual airline before departure, as the rules vary between airlines.
Yes, for information on location and times for Terminal 1 for Terminal 2 click here
No, but there are bus links from Dublin Airport to Connolly Station and Heuston Station in Dublin City Centre.
Dublin airport is approximately 10km from the city centre, in normal traffic it’s about a 20 minute drive
Dublin Airport remains open 24 hours a day, 364 days a year, we are closed on Christmas day.
In Terminal 1, the information desk is located on the arrivals level.
Yes, there are courtesy telephones located throughout the terminal building which go directly to the Information Centre.
The airline will generally advise this, we also provide the information on our website
The toll fee can be paid in Spar, Wrights Food Fare and Greencaps
Yes, located beside the coach park opposite the Terminal 1 multi-storey car park.
