Flight Alerts & FAQ Chatbot
Our new flight alerts feature is now live for Facebook Messenger, Twitter and WhatsApp. Once you subscribe, the alerts will keep you updated on the status of your departing or arriving flight direct to your phone. Departing passengers can receive alerts on gate number, final call, gate closure, departure and flight delays. Those tracking an arriving flight can receive alerts on departure time, flight delays, expected landing time, flight on approach, landing time and baggage belt number. Visit our flights page here, select your flight and click on the relevant social media icon to subscribe to alerts on your preferred messenger app.
Our FAQ chatbot aims to find quick answers to your frequently asked questions. Simply
type in your question and we will aim to match your question with the relevant
answer. Alternatively you can browse the different categories to find a
matching question and answer. Simply click on the green chat button at the end of the page and type or select your question.