Dublin Airport has launched a new app, which it promises will be a game changer for passengers getting through the airport smoothly this summer.
Users of the new app, an essential summer travelling companion for passengers using Dublin Airport, get access to special discounts and loyalty rewards in the terminals, interactive maps, vital travel information and real-time flight updates at their fingertips.
Dublin Airport has launched the new app in conjunction with an overhaul of its website (DublinAirport.com) with the aiming of improving standards even further for passengers and taking the stress out of all aspects of their airport journey, from security screening to their pre-flight drink or bite to eat.
The app and website overhaul has involved a significant investment by daa Labs, a new digital, IT and innovation engine established by daa, with an ambitious mission to deliver a great connected digital airport experience for passengers and grow value for Dublin Airport, Cork Airport, ARI and daa International.
Competition: Win a €5,000 Holiday
To celebrate the launch of the new app, Dublin Airport is offering the chance to win a holiday worth €5,000 to anyone who downloads and signs in to the new Dublin Airport App and they will be entered automatically. The winner will be contacted directly in early July and all details on how to enter can be found on DublinAirport.com.
Embracing Digital
Dublin Airport has set a goal of being the best airport in Europe when it comes to its digital offering for passengers and will continue to roll out phased improvements and additions to the app and website over the coming months, based on passenger feedback and latest retail and airport trends.
Key features on the new Dublin Airport app include:
• Real-time flight updates for arrivals and departures (including live status alerts);
• Accurate live security wait times;
• Easy-to-access details about gate numbers, check-in areas and baggage carousels;
• Quick and convenient booking for Car Parking, Fast Track, Lounges, The Airport Club, and Platinum Services;
• Easily access all your bookings in one tap.
• Instore discounts on Duty Free with DUB Rewards.
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The app and website also include updated airport maps for easier wayfinding and passengers can get questions answered quickly and easily via the app's advanced chatbot.
Featuring a slick new look and improved navigation, passengers can plan ahead of their journey, stay informed, and access airport services all in one place. Users can also avail of personalised access which enables them to sign in and unlock tailored features and access bookings in a tap.
The app also includes a new "DUB Rewards" feature - a reward scheme which entitles passengers to access additional discounts in-store on selected Duty Free products by scanning their virtual DUB Rewards card at the till.
According to John Brennan, Managing Director of daa Labs: "We've developed our new website and app based on passenger feedback and we're confident they are going to love the end result. If you're flying through Dublin Airport this summer, the new app is going to be your essential travel companion, making your airport journey faster, easier, and more enjoyable. With a polished new look and improved navigation, you can plan ahead, enjoy discounts, stay informed, and access every airport service at your fingertips."
According to Kenny Jacobs, CEO of daa, the operator of Dublin Airport: "We’ve a relentless focus on the basics at Dublin Airport with the aim of putting smiles on passengers’ faces and making journeys easy. The improvements we've made to the website and app are a game-changer for passengers and put Dublin Airport on a par with the best airports in the world when it comes to the digital offering that they offer passengers. And this is just phase one, with lots more great additions coming to the app and website over the months ahead. At daa, we want to remove stress from the airport experience, and providing passengers with access to reliable, easy to access information in real-time is central to that. We've listened closely to what passengers want and also at what the best consumer websites and apps are offering their customers, including not just airports, but also general travel and retailers too."
The Dublin Airport app is available to download for free via both the Apple and Google Play stores.
